FAQ

Are your products safe for all skin types?
Our products are plant based and are made to be gentle and suitable for skin types even sensitive skin. We avoid drying alcohols, parabens, phthalates, fragrances and silicone which we believe are the root to many skin problems.


Are your products really natural?
Remeie Botanicals aim to be as natural as possible without compromising on safety and quality. Our products are natural with ECOCERT certification and carefully formulated with ingredients that complement one another in order to offer gentle, yet effective results.
 

Do you test your products on animals?
No, we do not test our products on animals and we do not use any animal-derived ingredient.


Where do you source your ingredients from?
We source our ingredients from all over the world such as Australia, America, Europe, and Asia. We carefully select the best and ensure our ethics align with those we source from.
 
Is there an expiry date for the product?
Yes. You may find the expiry date on the product itself or the box it was packaged in. For best results, we recommend using the product no longer than 12 months once opened. If our products are kept out of direct sunlight and at room temperature or below, they will stay fresher longer. We use naturally derived preservatives and Vitamin E to keep our products in their freshest and most potent form. Due to the natural preservative used, colour may differ slightly from batches to batches. However, in the rare case that you purchase one of our products and find that it is not in its best form, please contact us so we may handle this on a case-by-case basis.
 
Where can I buy your products?
For now, we are only available online except for the occasional pop-up stalls at markets or events. Please follow our Instagram page @remeiebotanicals for updates.
 
Is your packaging recyclable?
Yes, and we encourage you to recycle all our product packaging, packing slip and postal bag. Our postal bag is especially easy to recycle as it is partly made from plants and compostable at home.